The Backpack

We have free shipping and all VAT included on all orders above £100.

We have free shipping on orders above £100. We ship every business day from our storage and deliver within 1-3 business days in Europe using our partner DHL. In any other country, delivery can take between 1-5 business days. Read more

No, we ship to all countries including all charges for taxes and import costs included. Only customers in Russia will have to pay import duties upon receival of their order.

As a part of our 100% satisfaction guarantee, you will always be able to return your purchased MiniMeis to us within 90 days for FREE, no charges apply. But before returning it, please let us know if you experience any problems, 9 out of 10 times we are able to make you love the MiniMeis like we do. In case you do decide to return, please contact us and we will provide you a return label.

Talk to us, we are here to help!
Choose e-mail, phone or Facebook to contact us directly and we are happy to assist you with any question, remark or suggestions.

MiniMeis is not affected by the ongoing situation with the coronavirus. You will receive your order within 1-3 business days. Take care of each other and embrace the potential extra time you have as a family, in your local neighborhoods.

Delivery without contact – Signature Release

Our partner DHL offers the option to deliver without requiring a signature, providing a delivery without personal contact. This option is made available after you ordered with us, DHL will contact you by email and sms where you can choose “Signature release” as an option.

Buy MiniMeis products from trusted sellers only

MiniMeis’ unique quality products have caught the attention of counterfeiters worldwide. As we continue to grow successfully, the challenge of preventing fake MiniMeis products from reaching the market increases.

We, at MiniMeis, want children all over the world to be safe and grow with our products. However, the downside to the success of our products is that we are increasingly being copied and consumers now risk being fooled into buying false products.

We want to make you aware of this problem so this doesn’t happen to you and your family.

We care about your safety

The sad truth is that we deal with counterfeit and false products every day. Testing and analysis of fake MiniMeis products demonstrates that copies are of dangerously poor quality.

As a manufacturer of children’s products, MiniMeis works hard to maintain the highest and most rigorous standards for safety, non-toxic materials, quality and workmanship. Our shoulder carrier is the only one that has passed all safety standard tests in the EU and US.

Our concern is that the counterfeit industry doesn’t have sufficient focus on quality and safety standards. Copied MiniMeis products may not be safe, even if they look and feel like real MiniMeis products. Only the original MiniMeis products are guaranteed to be compliant with all regulatory requirements.

Copying MiniMeis products is illegal

As many other well-known brands, we have recognized that we need to protect our children, customers, our business and the integrity of our brand by rigorously combating the copy business. We consistently go after counterfeiters to stop their products.

Copying products is illegal and it also hurts both customers and our business. MiniMeis allocates huge resources every year towards the fight against counterfeiting. That money could have been spent on developing new, safe MiniMeis products.

You can help

MiniMeis is known for the superior product quality and unique design, always in the best interest of the child. Our mission is to make products that grow with your child and to keep your child safe from harm. If you think you have discovered false MiniMeis products, we would very much appreciate you telling us by sending an email to contact@minimeis.com. By fighting false products we keep our children safe and our business healthy.

Where to buy your MiniMeis products safely

Your best protection against counterfeit products is to purchase only from certified retailers or minimeis.com. Our warranty registration serves as your guarantee.